Insurance and benefit programs accepted · View coverage and fees
Insurance, fees & payment options
Insurance can be confusing. We want you to know which questions to ask, what information needs to be verified, and when you may be responsible for a copay, deductible, coinsurance, noncovered service, or self-pay fee.
Plans and benefit programs
The practice currently lists the programs below. Listing a company does not guarantee that every product, employer plan, Medicaid arrangement, referral, or service is covered.
Verify network status, behavioral-health benefits, deductible, copay or coinsurance, telehealth coverage, and authorization requirements.
Plan networks and benefits vary. Confirm the assigned clinician and service before beginning care.
Confirm behavioral-health administration, network participation, cost-sharing, visit limits, and telehealth benefits.
UnitedHealthcare and UMR plan networks and behavioral-health benefits vary. Verify the member’s exact plan, clinician participation, and authorization requirements.
Referral, authorization, eligibility, network, and cost-sharing requirements may apply depending on the program and plan.
Program enrollment, assigned plan, referral or authorization, clinician participation, and service requirements must be confirmed.
Eligibility, session allocation, clinician participation, and covered services depend on the employer-sponsored benefit.
Employee-assistance benefits may include a limited number of authorized sessions. Confirm the authorization and covered concern.
Current session rates will be confirmed before scheduling. Self-pay may be available when insurance is not used or a service is not covered.
Questions to ask your plan
The final determination is made by the plan when a claim is processed. Benefits quoted by an insurer are not a guarantee of payment.
Ask about the specific therapist—not only the practice name—and verify the location and telehealth format.
Ask about your deductible, remaining deductible, copay, coinsurance, out-of-pocket maximum, and when each applies.
Ask whether you need a referral, authorization, EAP code, VA authorization, or other approval before the first session.
Confirm session limits, date ranges, medical-necessity reviews, covered diagnoses, and whether limits reset annually.
Ask whether video therapy is covered at the same benefit level and whether location or platform rules apply.
Ask about missed appointments, late cancellations, forms, reports, court involvement, evaluations, or other non-session services.
Fees and payment
Exact fees vary by service and are not posted here because current rates and coverage must be matched to the requested service and assigned clinician. Contact the practice for the current self-pay rate and any applicable administrative fees.
Amounts such as copays, coinsurance, deductibles, and noncovered balances are generally the client’s responsibility according to plan requirements and practice policies. Payment arrangements and accepted payment methods will be reviewed during onboarding.
If you are uninsured or do not plan to use insurance, you may request a Good Faith Estimate of expected charges before scheduling.
The practice may help obtain benefit information, but clients should also contact their plan. Verification is not a guarantee that a claim will be paid.
Felicia and Nicole accept the plans currently accepted by the practice. Final matching still depends on eligibility, network participation, location, availability, and service.
Ask the practice about current self-pay options and how choosing not to use insurance may affect billing and documentation.
Current clients may use TherapyPortal for appointment access and other secure practice functions.
Book through TherapyPortal →Insurance participation and benefit information may change. Contact the practice and your insurer for current information before receiving services.
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